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Refund 

  • Products sold are non-refundable, but we accepts exchange the unopened and unused products with another product of same or greater value.

Returns 

  • We can only accept returns on unopened and unused products. Goods that arrive with us in an unsalable condition may be subject to a reduction in the refund value.
  • If you received the wrong order, please send us an email ( info@jsavonette.my)  immediately and do not open the products. 
  • All return /exchange requests must be made within 3 days and send back the products within 7 days of original purchase.
  • All shipping charges are non-refundable. Returns and exchange shipping costs will be borne by buyer. 
  • We do not accept returns for sale items or product samples.
  • All sales are final on exchanged products.